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Seguir comprandoGeneral Use of Our Website
Purchasing a product via our website
Availability of our Products
Description of our Products
Prices
Payment
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay Later
Pay Later in 3
Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
Your Invoice
Delivery and non-delivery
Returns/ refund
The products must be returned in a saleable condition (including undamaged packaging) at the following address:
GLF Warehouse Ug
Lager, Rampen 1, 2 u. 3 in
16356 Ahrensfelde OT. Lindenberg, Bucher Weg 18;
Germany
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Golden Concept EOOD
Schenker, Perla Str.
Logistic Park Varna
Building A-6
9023 Varna, Bulgaria
Warranty
Your new Golden Curl device (valid for all appliances - curlers, straighteners and sets) has been manufactured to the highest quality standards and when used in accordance with the safety and operating instructions will provide you with effective, reliable service.
IMPORTANT: Since Golden Curl does NOT have warehouse in the UK, since Brexit all products are imported from the EU.
Therefore, all deliveries, including warranty products may require customs fees handled by the customer. Golden Curl is not paying fees on behalf of clients.
Warranty Coverage:
Golden Curl’s warranty obligations are limited to the terms set forth below:
Exclusions and Limitations:
1. This Limited Warranty applies only to products manufactured by, or, for Golden Curl that can be identified by the Golden Curl trademark, trade name, or logo affixed to them, in addition to a unique serial number.
Warranty Instructions:
First you need to activate your warranty with your unique code; please go to the Warranty registration page at https://www.golden-curl.com/pages/warranty-registration
In order to exchange your damaged or faulty product please send to us the following:
Republic of Ireland £23.00, All Europe- 25€. For countries outside of Europe, the Shipping and Handling fee will be 30 USD.
Please note that this does not include the 5 Part Curler or any Golden-Curl Sets. These products will incur a charge of £40.00, Republic of Ireland- £45.00, All Europe- €54.95.
No product will be replaced without this payment.
Please send the above to: (mailing address only)
Golden Concept EOOD
Schenker, Perla Str.
Logistic Park Varna
Building A-6
9023 Varna, Bulgaria
If you have any questions with regards to the Golden Curl warranty and you are unable to find answers on our website, please contact us through our Contact us page.
Force Majeure
Notwithstanding anything set out in these terms and conditions, we will not be liable for any failure or delay in performance of our obligations if it is due to an event beyond our reasonable control, including, without limitation, acts of God, war, industrial dispute, courier delay, fire, flood, tempest or national emergencies. If so delayed we will be entitled to a reasonable extension of time for performing our obligations. Any dates we specify for the delivery of products are only approximate and we shall not be liable for any losses, damages, charges, costs or expenses caused by any delay in delivery of the products.
Intellectual Property
Your use of the Website and the content in its entirety, grants no rights to you in relation to our intellectual property rights (“IPR”) or the IPR of any third parties. We own or are licensed to use all IPR existing in, or in relation to, the Website and its contents. All rights and IPR in or relating to any third party content, branding, logos and registered and unregistered trademarks are owned by such third parties or their licensors.
You are permitted to download and print content from the Website solely for your personal use. Website content must not be copied or reproduced, modified, redistributed, used or otherwise dealt with for any other reason. You are specifically not entitled to use the content of the Website for commercial exploitation in any circumstances.
Entire Agreement
These terms and conditions constitute the entire and only agreement between us.
Other than the information on our website and the information supplied with each product you acknowledge that you have not relied on any statement, warranty or representation given in relation to our products (whether given by us or a third party).
Customer Care / Complaints
If you have any queries or complaints regarding your purchase from our website you can contact us via our contact us page.
We will endeavour to answer all your queries as soon as possible.
Information about Golden Curl Limited
This website is owned and operated by Golden Curl Limited and is registered in England and Wales under the registration number 08871176. Our registered office is at
103 High Street
Waltham Cross
Herts
EN8 7AN
UK
Our registered company number is 08871176.
Privacy and Cookie Policy
Cookie Policy
Privacy Statement: How we use Cookies
Cookies are very small text files that are stored on your device (PC, tablet, smartphone etc.) when you visit some websites.
We use cookies to help identify your device so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following is strictly necessary in the operation of our website.
This Website Will:
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
Functional Cookies
This Website Will:
Targeting Cookies
This Website Will:
This website will not