You need to go through the following steps:
1. Register your device for warranty (in case you still have not) - HERE
2. Activate your warranty by filling out this FORM
3. Return your broken device to the following address:
Golden Concept EOOD
Schenker, Perla Str.
Logistic Park Varna
9023 Varna, Bulgaria
4. Pay €20 Shipping and Handling fee HERE
5. Send a receipt from the delivery company when you return your broken product, so we can speed up the exchange process.